FAQs - Wholesale

We directly import fast fashion jewelry from China, Bangkok and South Korea. We source traditional jewelry from karigars and factories across India. We have been into preciously jewelry business since 1939 (offline stores at Bandra,Mumbai) and into the field of fashion jewelry since 2011. You can check our reviews on google, amazon, flipkart and can surely trust us.

We operate from a 3000 square feet warehouse in Bandra West, Mumbai. We prefer to keep costs low and supply to you from our warehouse. Most of our buyers are digital sellers, so we click professional images and videos and try to bring you as close as possible to the touch and feel experience of a store.

Sorry to hear that you would like to cancel your order. Please note that your order has already been shipped, so we request you to please refuse the delivery of the product and the item will be sent back to us. Once you have refused the delivery, we will issue a credit note, post deduction of Rs 120/- incurred towards courier charges.

We do not have any minimum order quantity or minimum order value. However, depending on the purchase amount, we have slab-wise pricing.

Orders received till 9:00 am will be dispatched on the next working day from our centralized warehouse in Mumbai. While 90% of our range is ready for dispatch, certain products may need to be custom-made or arranged from our partners and may need 3 to 5 working days. We mention the “Dispatch Time” on each product listing page, below the SKU Code, so that you can plan accordingly. It takes 1-3 days in Tier 1 cities, 3-5 days in Tier 2 cities, and 4-7 days in Tier 3 cities, from the day of dispatch. Once dispatched, we will share the tracking number with you on WhatsApp. In case you do not receive your order beyond the estimated date, please WhatsApp us on 7303010911 and we will help you.

We levy slab-wise shipping charges, based on bill value and your pin code. For orders up to Rs 7500/- we charge Rs 50/- for Maharashtra-based pin codes and Rs 80/- for the Rest of India. The rates are proportionate for each additional slab of Rs 7500/- In case you find our shipping rates to be expensive, you can book your own courier and arrange pick up.

Yes, we can drop-ship to your customer. However, we need you to book your own courier and share the shipping label and manifest copy. We will hand over your order to the assigned courier person that visits us for pick up and share the signed manifest copy with you. In case you want us to book the courier, we can do so, but please note that the shipping label will have our name and address. (we won’t be able to erase or hide it). To know the detailed process Click Here

We work with all couriers available on Shiprocket panel, namely – Delhivery, Expressbees, Ecom-express, E-Kart and use AIR mode by default to ensure you receive your package faster. In Mumbai, we use Anjani courier, since they usually deliver next day.

You may pay via UPI ( google pay, paytm, phonepay) or bank transfer. For this, you must choose “Bank Deposit” as the method of payment at checkout, and submit the order (you don’t need pay at this moment). Upon submission, we will pick the items and contact you for payment.
Do not choose “Razorpay” unless you prefer to pay by debit or credit card and don’t mind incurring additional 5% of order value (this is the fee razorpay levies on us).
In case you want to opt for cash on delivery, we can do so with an upfront payment of 10% of order value. Please note that courier companies charge us extra for cash on delivery facility which we in turn will levy upon you.

Yes, we can issue a GST invoice on your GST number / firm name. Please select "Add GST" option at checkout ( it appears just above the payment mode tab)

Yes, we create professional images and videos so that it’s easy for you to sell our products faster. You can post our images, however we may object to their usage, only and only when we find that your purchases from us aren’t in synch with your usage of our images.

We will send you images of the products we are dispatching before accepting payment from you. Hence we would simply go by our images as evidence. Yet in case you want to be very cautious you may create an end to end unboxing video and share with us, in case of any discrepancy. All our stock is inventoried and we will try to track back and come to a fair resolution. We dispatch all our parcels in tamper-evident polybags. Please check the condition of the parcel before accepting it from the courier person. Please refuse to accept in case the parcel appears to be tampered.

We check all our products before dispatch. We expect you to check all items and inform us with evidence, within 120 hours (5 days) of receiving the products, in case any item is defective. We will not be able to entertain any such complaints beyond 120 hours (5 days). Depending on the supporting pictures or videos you provide us, and their validation by our quality check personnel, we will provide you with one of the below solutions a. We will request you to return the item to us (at your expense), we will repair and return to you (at our own expense). b. We will send you the missing stone or part and you may fix it at your end. (we will bear the courier expense) c. We will send you a free replacement or else issue a credit note. We definitely intend to work together for long term. However, our decision in this regard shall be final.

All sales are deemed to be final. No exchange or refund is possible.

We showcase barely 20% of our range on marketplaces with the purpose of being visible to potential B2B buyers like you. Our wholesale prices will ensure you sell swiftly and profitably. Our core focus is to import in bulk and supply to B2B customers.